5V Tech | Technical Support Engineer
May 02, 2023

Technical Support Engineer

United Kingdom
£40000 per annum
Job Reference: 48060833
Technical Support Engineer
Caldicot, Wales

One of our exciting partners is seeking a Technical Support Engineer to provide exceptional technical support to their customers and internal teams. The role involves assisting with pre and post-sales technical product queries and providing critical on-demand support. The successful candidate will work alongside their peers to diagnose and resolve internal infrastructure and service issues to ensure that the wider teams have the necessary computing tools to excel in their roles.

Responsibilities include:
  • Completing regular maintenance tasks
  • Assisting with hardware pre-staging for solution deployment projects
  • Completing project work to design and deliver enhancements to the infrastructure.

The ideal candidate will have:
  • A solid understanding of network routing and switching protocols
  • Linux distros
  • Microsoft Windows, Office 365 administration, and Active Directory.
  • Experience with IP and networking technologies, Cisco CCNA, and cellular technologies.
  • Android deployment and management, embedded Linux, Hyper-V, and version control is highly desirable.

The company values integrity, honesty, and accountability in everything they do. They encourage their employees to be self-motivated and committed to their success. As a Technical Support Engineer, the successful candidate will be a skilled point of contact for their customers and contribute to the growth and development of the company. This is a place where one can make a real difference. The role is based in a specified location and will report to the relevant manager.

5V Tech are acting as an Employment Agency for the purposes of this job vacancy. We offer a reward scheme if you can recommend someone for this position, up to £250 for you and an additional £250 to a charity of your choice, 5V Tech are recognised talent solutions experts within IoT and Deep Tech working across Europe, the UK and North America.

Let's Talk

We're always available. Email us at: letstalk@weare5vtech.com